Privacy Policy

Effective Date: 4JAN2025
Welcome to Valid Entry Entertainment and the Feast & Flamez Festival. Your privacy is important to us. This Privacy Policy explains how we collect, use, share, and protect your personal information when you use our websites, purchase tickets, attend our events, or interact with our services online or offline.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: Full name, email address, phone number, billing/shipping address, and other contact details.

  • Payment Information: If you purchase tickets or merchandise, we collect payment details (via secure third-party processors like Stripe, PayPal, or Eventbrite).

  • Event Participation Info: Ticket purchase history, event attendance, age (to comply with age restrictions or benefits), and special access needs.

  • Media & Content: Photos, audio, or video recordings taken at our events, which may include images of attendees.

  • Device & Usage Info: IP address, browser type, device data, and cookies when you use our website.

2. How We Use Your Information

We use your information to:

  • Process ticket purchases and merchandise orders.

  • Communicate event updates, promotions, or changes.

  • Send newsletters or marketing materials (only if you opt-in).

  • Improve our services, website, and user experience.

  • Ensure the safety and security of attendees and event staff.

3. Children’s Privacy (Minors Under 13)

We are committed to protecting the privacy of children. If you are under 13, you must have permission from a parent or legal guardian to use our services or attend events.

  • We do not knowingly collect personal information from children under 13 without verifiable parental consent.

  • Parents may contact us at [Insert Contact Email] to review or delete any information related to their child.

4. Sharing Your Information

We do not sell your personal data. However, we may share your information with trusted third parties, such as:

  • Ticketing and payment processors (Eventbrite, Stripe, etc.)

  • Email platforms (Mailchimp, Brevo, etc.)

  • Marketing or advertising partners, only with your consent

  • Legal authorities, if required to comply with laws

5. Photography, Video, and Media Rights

By attending a Valid Entry or Feast & Flamez event, you consent to being photographed, filmed, or recorded. We may use this media for promotional or documentation purposes.

If you do not wish to be recorded or photographed, please contact us before the event at [Insert Contact Email] and notify a staff member on the event day.

6. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to:

  • Enhance user experience

  • Analyze site traffic

  • Personalize content or ads

You can control cookie settings through your browser preferences.

7. Your Rights

Depending on your location, you may have the right to:

  • Access, correct, or delete your personal information

  • Opt out of marketing emails (via unsubscribe link)

  • Withdraw consent at any time

To make a privacy request, contact us at [Insert Contact Email].

8. Data Security

We take reasonable measures to protect your information from unauthorized access or misuse. However, no system is completely secure. Please use caution when sharing personal data online.

9. Third-Party Links

Our site or event may feature links to external websites or apps. We are not responsible for their privacy practices. Please review their policies before providing any personal information.

10. Changes to This Policy

We may update this Privacy Policy periodically. Updates will be posted on our website with the effective date at the top.